Our
Heritage:
Heritage Computer Consulting &
Services, Inc. is a locally owned and operated company that has been
providing technical services to businesses both large and small in
the greater Kansas City area and around the USA since 1991.
We have been a
Microsoft®
Certified partner since 1998. Our staff consists of a team of
experienced Microsoft®
Certified technicians and developers that provide business solutions
not technology. Their experience in programming, database design,
computer networking, training and troubleshooting as well as web
site development and hosting is the reason HCCS, Inc. is…your
trusted computer professionals since 1991. The company is a member
of the
Independent
Computer Consultants Association
and subscribes to its
Code of Ethics.
The Heritage
Difference
We are a
woman-owned family business with an ‘Old-World’ commitment to
quality. We are not in the business of simply selling services but
are dedicated to forming business-to-business relationships that
allow us to provide knowledge and skills to our clients with the
goal of promoting a smoother and more efficient use of ‘New-World’
technology. By truly understanding your business’ needs and
practices, we can ensure that our technical services are tailored to
boost your productivity while minimizing costs. We deliver
satisfaction and our clients stay with us!
Whether you are
considering changes to your current computer setup, need a custom
application or need a second opinion, would like to know more about
using Microsoft products, or are interested in further information
and pricing on any of the services or products we provide, please do
not hesitate to call. I will be happy to assist you. Heritage is a
home grown company. Jim & Arlene Watkins began this venture as a
home-based business in 1991. Our family owned business grew from
the desire to be available for our children and our passion for
technology.
Principles
Arlene
Watkins spent over twelve years in a medical laboratory
office. There she operated a mainframe computer and supervised the
billing for the laboratory and contracted billing services. Several
years after moving to the Kansas City area, Arlene was Production
Manager for a local computer software company where she was in
charge of producing software updates and tracking client software
installations.
As President of Heritage, Arlene’s
main focus has been business management and customer service. She
also writes training documentation and Help Systems for custom
applications written by the company. When needed she creates forms
and reports in Microsoft Access and tests software applications.
She represents the company at many
chamber and networking events. She is a member of the
Kansas
Women’s Business Center and
eWomen Network. Since 1999, she has served as Education
Chair of the Independent Computer Consultants Association.
She also served as secretary of the ICCA – Kansas City Chapter Board
(2002-2003). In 2003, she was an
Athena Powerlink
awardee.
Jim
Watkins has been interested in computer programming since
high school. He served as assistant office manager of a parts
company in Omaha where he was exposed to the business “rules” behind
software. He often made suggestions for enhancements to the
inventory software vendor. He started his career as a computer
programmer in 1978 with a Kansas City based software company. He
spent over twelve years in software development, client training and
support before starting Heritage.
As Vice President of Heritage, Jim
spends the majority of his time developing applications for
clients. He is the chief mentor for our programming staff. Jim has
been active in ICCA since the company joined the organization in
1991. He has served as President of the ICCA – Kansas City Chapter
(1995-1996); served as a Director on the National Board (1997-2000
and 2005 - 2006); served as Vice-President (2003) and as President
(2004). At the 23rd Annual National Conference in
Boston, MA, he was presented with the very prestigious Honor Council
Award.
Jim has earned certifications as a
Certified Data Processor and Certified Computer Professional from
the Institute for the Certification of Computer Professionals (ICCP).
He also holds two Microsoft Certified Professional certificates. He
serves as an Adjunct Professor at a local college.
Jim loves teaching clients to be
self-sufficient and comfortable with their software.
Client Accomplishments:
We
have been blessed with many long-term relationships. We have
applications that have made it around the world.
Now
that you know the kind of clients we work with, the issues we help
them resolve and what our clients need to do to ensure their
success, click on this link to learn more about
"How We Work."
