“I
cannot say enough about the level of customer service that your company
provides. It is very impressive and so very important to deal with
clients in a caring manner during their most trying times, you know, when
their computers won’t work.”
--Becky Wilson, Owner &
Public Relations Strategist
WDS Marketing & Public Relations
“In 1994, out of sheer desperation I called Heritage Computers. Mobile
Video’s one and only programmer after eight years, had just tendered
notice to leave. When Jim Watkins arrived, I said, ‘within a month we
need you to be able to provide whatever programming support it takes to
keep us going.’
Jim continues to do all the programming in support of our data processing
facility in North Kansas City, MO and to support and document our Core
software installed in 50 plus courthouses nationwide. We trust Jim and
Heritage Computers to provide customer phone support, or travel to a
customer’s location to install or make a presentation, as well as, develop
and document the most proprietary software we have.
It goes without saying we’re pleased, and would recommend to any small
business struggling to maintain its own IT staff, to consider out-sourcing
data processing responsibilities to a reliable business owner with the
same long-term goals; growing a successful business by providing good
service.”
--Marlene Jeffers,
President
Mobile Video Services, Inc.
“Having the good fortune to have used HCCS for the past 6 years to help us
develop and maintain a software program, I can say from personal
experience and knowledge that they are a first class company. They have
had the opportunity to take advantage of us from the beginning, as our
first programmers did, and they did not.
They have incorporated the latest advances deemed safe in every version of
code without having to be reminded or asked if these advances were going
to be needed. They are customer service oriented.
Would we recommend them to others? Without hesitation. They have
displayed a complete knowledge of the world of programming in our product
and have never once sought to create a situation where we the
un-knowledgeable were taken advantage of. They have met all of the
critical deadlines and gone beyond the expected, consistently.
We could never have brought our product to its present level without
them.
Are they worthy of an award? Beyond worthy. There is no award given for
honesty, compassion, and fair-mindedness that I am aware of, but if there
was, they would deserve it twice over.”
